Harbor House of Central Florida
  • 03-Apr-2019 to 03-May-2019 (EST)
  • Emergency Services
  • Orlando, FL, USA
  • Full Time

Health, Dental, Vision, Short-term Disability, Life Insurance and 403(b) Retirement Plan

Harbor House of Central Florida, located in Orlando, FL, is actively seeking a dynamic, enthusiastic individual to assist in overseeing the operations of our emergency domestic violence shelter as a full-time Assistant Residential  Manager. This position offers a competitive salary of $35,000-$40,000 plus benefits! Our full-time employees enjoy medical, dental, vision, short-term disability, life insurance at no cost to them. We also offer a 403(b) retirement plan. If this sounds like the opportunity you've been searching for, apply today!


Harbor House of Central Florida works to prevent and eliminate domestic abuse by providing critical life-saving services to survivors, implementing and advancing best practices, and educating and engaging the community in a united front. We offer emergency shelter, court injunctions, and a domestic abuse hotline. We're there before the desperate calls to 911 before abusers lash out in anger. We're here to prevent and end domestic abuse through education.

Here at Harbor House, we are committed to our promise to never turn away any survivor who seeks safety. Our domestic abuse center has both a licensed daycare and a kennel, which aligns with our holistic approach of wrap-around services that ensures all family members will be safe and can heal and thrive. When families are thriving, so is our community.


As an Assistant Residential Manager, you provide support to our Residential Services Manager and our team of Shelter Advocates who support survivors in our emergency shelter. You assist in overseeing the operations of our shelter which includes hiring and training team members, co-leading the shelter advocates team, and organizing the team schedule. The Shelter Advocates depend on your leadership in ensuring that they are compliant with company policies and procedures.

By assisting the Residential Services Manager in motivating employees, you can make sure that our team is focused on our mission to prevent and eliminate domestic violence by providing critical life-saving services to survivors, implementing and advancing best practices, and educating and engaging the community in a united front. When one of our survivors has a complaint you are able to quickly resolve problems and provide compassionate customer service. You enjoy being able to advocate and make a difference in the lives of people around you by helping them through their difficult circumstances.


  • Management experience
  • A minimum of 2 years of relevant experience preferably in a domestic violence program
  • Experience with programmatic oversight, grant reporting and compliance, scheduling, budget development, and risk management
  • Ability to provide effective and immediate crisis intervention
  • Clean driving record
  • Basic to intermediate computer skills

Bachelor's degree in social work, psychology, counseling, or a related field is preferred. When you are hired you must attend a 3-day training to become CORE certified prior to working with survivors. Do you have great verbal and written communication skills? Are you passionate about customer service and team mentoring? Do you have a strong understanding of trauma, victimization, and the effects of domestic violence on both adults and children from diverse populations? If so, you may be perfect for this position!


The typical schedule for this position is Friday through Monday - 10 hour shifts.


If you feel that you would be right for this Assistant Residential Manager position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Harbor House of Central Florida
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